Every Good Employer Has These Things For Their Staff

There will come a time when you need to think about hiring some staff for your business. After all, it’s the best way to grow your company. And if you want to take on more work from clients, employing staff is a necessity. It can also help to lessen your own load so you can concentrate on other areas of the business. After all, as much as we wish we could do ten things at once, it’s easy for things to go wrong when we are multitasking! However, if you want to ensure your employees stay happy at your company, you need to put some important things in place. After all, you don’t want your new staff running to another business as they aren’t getting treated right with you. You want loyal staff who are happy to stay and build their career at your business. To ensure this happens, here are a few things every good employer has for their staff.

 

Time

It’s so easy to get caught up in your business. After all, when there are tight deadlines to be met, and you are trying to win over new clients, you can get into a bubble. And the outside world often gets ignored while you are so busy. But you do need to make sure that however busy you might be, that you still make time for your employees. Otherwise, they could easily feel taken for granted working for you. And if they are suffering with their heavy workload, or having a poor time with a colleague, they might not feel like they can talk to you. Therefore, they could end up quitting and moving on to a different company. And then you will have lost a good member of staff. So to ensure you are a good employer to your team, you need to make it clear that you always have time to speak to them. Tell them that they can come to you at any time if they are having a problem with the work. If you show that you have time for them, they are bound to stay longer at your company, and have much more respect for you as a boss!

 

A HR team

While an employee might talk to their supervisor about a work problem, there are some cases they might feel like they can’t open up to them. After all, the issue might be with the supervisor. Or it might be a personal issue which needs to be dealt with carefully. And if they have no one to go to, it might lead them to get stressed out in the workplace. In fact, they might end up leaving and going to a different company. Therefore, to ensure you are a good employer, you need to get an HR team on board. After all, it will ensure your employee has a good port of call if they are having any problems. And they will feel more comfortable talking to them about workplace matters. If you go through HR recruitment specialists, you can make sure you get someone with experience who will know how to deal with employee relations. And having an HR employee on board can also help you out when it comes to hiring and firing employees. After all, if you have never had employees before, it can be an overwhelming experience. Therefore, having someone to help you can make it a much easier task to find good, solid employees for your business!

 

Good company benefits

As much as an employee will start working for you down to the role and pay, they will also look at the company benefits. After all, these are the things which can help make your business stand out as an employer. And it can ensure they want to work for you rather than going with a different company. In fact, if you have a lack of company benefits, you will struggle to get any applications when it comes to looking for new employees. Therefore, it’s worth thinking of some good company benefits you can bring to the table. It might be that you offer a bonus scheme for work completed. That will ensure your team work harder to ensure they get a bonus at the end of it. You also might want to offer good training opportunities. At the end of the day, employees want to advance and learn new skills. So if there is training on offer, they are more likely to want to work for your company. Also, make sure you offer things like a Christmas work party and the occasional Friday drinks. It can boost morale and ensure your staff feels like they are having a good experience working for your company!

 

Flexibility

It used to be the case that you would head to work at 9, have an hour’s lunch, and then head home at 5. But now in the modern world, a lot of people want to work flexible hours. After all, it can ensure they can fit their work around everything that is going on in their personal life. They want the opportunity to start early so they can finish earlier in the afternoon. Or even come in later and finish at a later time. So if you just offer set hours without any room for movement, it might leave your staff members unhappy. Therefore, to be a good employer, ensure you allow flexibility for your staff. Allow them to start or finish at whatever time is necessary. At the end of the day, as long as the work gets completed, it’s fine to be a bit flexible. And they should reward you by working hard to ensure you can make a success of your business.

 

Remember to ensure you have good facilities for your staff. After all, it’s going to lead to a low morale if they don’t have things like a staff room to chill out at lunch. And if they have rubbish toilets they have to use on a daily basis. Therefore, ensure they have proper facilities to keep your staff happy!

Why Your Business Should Accept PayPal Payments

If you haven’t yet heard of PayPal, you probably haven’t been spending too much time online in recent years. It’s becoming the payment option of choice for many people, offering renowned security and protection. Like anything else, it has its flaws. But, people are gravitating towards it, and your business should be implementing it. Why is this so important? We’re glad you asked.

 

 

  • Consumers Don’t See It As Real Money

 

If you’ve got a PayPal account, it sits separately to your normal bank account. It’s an online bank where some of your money might be deposited, but you’ll never actually see it. Sure, a customer can put it into their bank account and withdraw it, but many don’t choose to do that. Instead, they see it as ‘play money,’ which makes them more likely to spend it. There’s nothing lost and nothing gained – they’re just figures on a computer screen. That’s the mindset that many adopt, leading to more expenditure.

 

 

  • Because People Have PayPal Debit Cards Now

 

PayPal has always been thought of like an online service. However, times have changed, and PayPal has a huge presence in the real world too. PayPal cards allow people to spend using the money in their account, and retailers need to be ready for this. A PayPal credit card reader is your option if you want to solve this issue.

 

 

  • It’s Secure

 

Ask all the customers that use PayPal for transactions about why they use it, and you’ll probably get one response. “It’s secure.” PayPal has a very well-implemented protection system in place, and it has become famous. It’s the go-to solution for anyone who might be scared about spending money online or even in-person. And, it’s not just the customer that benefits from the protective elements of the service. Businesses can rest easy knowing they’re protected with PayPal, too.

 

 

 

  • It’s Simple For Both You And The Customer

 

Even with all the protective features of PayPal, people wouldn’t use it if it was overly complicated. Luckily for PayPal, this was realized very quickly. Setting up an account for personal or business use is very easy to do. Once this process has been completed, it gets even easier. Customers just need to log in with a username and password when they need to. Businesses might need a little more admin, but nothing too taxing.

 

 

  • International Payments Are Easier

 

If your business is going to be trading online, you’ll probably start to make international transactions. There are a lot of stumbling blocks that can arise as a result of this necessity, but PayPal makes it easy. Although you will have to deal with conversion charges, they’re nominal. Many businesses see it as a necessary evil in order to take advantage of the simple nature of international transactions.

 

 

  • eBay Needs It

 

If your business is going to get involved with eBay in any way, you’re going to need PayPal. While it’s true that customers can pay via other means, they often don’t. PayPal is heavily integrated with this online marketplace, and you stand a chance of losing the sale without offering it.

Embrace the Work, and Don’t Be Afraid to Get Dirty!

This fun infographic, inspired by Roy Osing, author of the BE DiFFERENT or be dead Book Series, makes a great point — that success isn’t elegant and is not the result of a formula.

No, doing anything worthwhile can be messy! Things don’t often go as planned — and when something unpredictable happens, you must be willing to scramble and get dirty to move forward.

Achievement is a messy affair, and if you are NOT prepared to get dirty, chances are you won’t reach your desired destination.

What does “get dirty” look like when you’re working toward a goal? Here are Roy’s 10 “dirty rules”:

  1. Make fast decisions.
  2. Have a Plan B.
  3. Embrace Imperfection.
  4. Do it. Try it. Fix it.
  5. Align yourself with doers.
  6. Work outside your comfort zone.
  7. Bend the rules.
  8. Do what needs to be done.
  9. Avoid multitasking.
  10. Don’t be afraid to make mistakes.

If you want to succeed, take a look at your hands. If they’re dirty, you’re on the right path!

Enjoy this infographic, and be sure to share it with anybody else who’s working toward success.

#WESOE

Originally posted HERE

 

This blog has been verified by Rise: R0b1f14313341191c56350e9524894a78

Leading with the score – how great leaders keep focusing on the goal by Toby Beresford

keeping-score

As a leader, one of your jobs is to keep those you lead focused on the goals you are trying to reach.

One approach in every leader’s toolkit is to own and share “the score”.

“The score” means how you have decided everyone will measure success, whether as individuals or as a group.

Whether we realise it or not, we all take account of the score. Indeed, if you don’t share the score, people will invent their own.

This can have hideous consequences, as people chase after the wrong activities – look at people who stay late at the office because they think “total amount of time at work” is the score that matters.

Instead of leaving their team or group guessing, great leaders take control of the score by choosing which KPIs matter and communicating them relevantly and regularly.

Leaders identify the scores that matter and communicate them in a relevant way

STEP 1
Identify the important digital signals for your goals. These are the metrics that go into making your score.

 

STEP 2
Next you need to share the score in a relevant way. Your options are:

personal scores – a score for each individual. This approach works best in a ‘group’ setting where everyone is fairly independent – e.g. a conference or a very large business
team scores – a collective score. This works best for internal teams – e.g. focus on a KPI such as number of visitors to our website each month
market comparison – in more mature markets it may be more relevant to focus on the comparison with peers – e.g. we are the number 1 supplier of milk in our region.
STEP 3
Finally, it’s not enough to communicate relevantly, you must also communicate regularly.

Whether a weekly email to a big screen TV leaderboard in the office, you need to remember that facts don’t speak for themselves. You must tell people the score, and keep telling them.

The medium you choose is important – people will take more notice of a great looking leaderboard emailed around once a week with their photo next to their name, than one hastily scrawled on a piece of paper and stapled on a busy noticeboard.

Why add scorekeeping to your leadership skills?

The score is an essential part of leadership. We all take account of the score whether we realise it or not. By communicating the score in a relevant and regular way, you go beyond mere measurement into providing actionable scorekeeping. As a leader you can use the score to achieve the goals you’ve set for your team.

 

So, how do you use scores in your leadership today? What scores are your team really focusing on right now? Have you communicated the right ones? What challenges have you faced when leading with the score?

 

Toby Beresford can be found on LinkedIn and is the CEO/Founder of Rise

3+3 rules to write emails which get 40% response rate. By Ankur Chaudhary

Increased Email Response

It takes only 2.7 seconds for a reader to decide if they want to take action to an email (reply, forward or delete). Your one self-focused line can be blasted away into oblivion with one click from the reader.

With today’s crazy-busy buyers, how do you get their attention? Jill Konarth one of best sales-thought leaders who has years of research in buyers’ behavior, discovered that readers evaluate an email on four key questions:

  • How simple is it?
  • Does this person offer value to my business?
  • Is this aligned with my objectives?
  • How big a priority is it?

Critical factors you need to think about before you craft a message:

Length: 80.8% of prospects read emails on mobile screens. The shorter, the better. Keep your emails under 90 words.

Subject Line: Be precise and action-oriented. There has been enough debate on whether length of subject lines matters. My experience being: they don’t matter. If you have a referral or relevant name to drop, always mention that. Subject lines that address immediate concerns, company changes, or critical business issues are always highly effective.

Here are some example subject lines that get reads:

  • Quick questions about next quarter’s sales targets
  • Ideas for disrupting the top of sales funnel
  • Sam Ribnick suggested I get in touch with you
  • 3 steps to improve social selling ROI

Personalize: If I had to pick a single most critical factor to help get a response, I would chose personalization of an email. Work to surprise your buyer with your relevant research on their challenges and needs. If there is a reference point for you to mention, please do.

Pique curiosity: Present a compelling value to your buyer, you can do this in following ways:

  • Refer prospect challenges. Example: If you are like most marketers today, you’re under a ton of pressure to increase your lead effectiveness.
  • Refer similar customers. Example: I thought you might be interested in what we did with…
  • Mention Trigger events. Example: The reason I contacted you is because I read about your (triggering event). Based on my experience working with other firms, when (triggering event) happens, it usually creates (problems/challenges) with …
  • Refer to industry trend. Example:In researching your competitors, I learnt that one of the prime initiatives this year for (Blank) industry is…
  • Direct Value Proposition. Example: We help large companies reduce cost of sales by …
  • Refer the competition. Example: Hi Marc, I had a question about your competitor “XYZ”. Did you know they were looking to implement our software? If you have time next week, I can help you with …

Value Proposition:Buyers don’t care about your products and services. They want results. State your value proposition in clear business terms. Corporate buyers are particularly attracted to phrases such as: increased revenue, improved customer retention, higher ROI, increased competitor differentiation, decreased costs, etc.

Close graciously: Do this by inviting an action. It could be a meeting request or a question which could be replied to in a few words. Example: If you are the appropriate person to speak with, what does the calendar look like early next week? If not, who do you recommend I speak with?

I have experienced that when you follow these simple rules, prospects want to open a dialogue with you and share their business objectives, needs, and challenges. I used these rules to achieve more than a 40% response rate.

What are some of the best practices you use while sending prospecting emails to your buyers? I would love to hear what has been effective email response strategy for you.

 

Follow Ankur Chaudhary on Twitter

Find Ankur Chaudhary on LinkedIn

Category: Email | No Comments »

The Most Important Digital Transformation Initiatives Ranked

Alitimeter lasted post it their report “the state of digital transformation for 2014” is a highly recommended read.

 

It was interesting to note that whilst 88% of organisations where undergoing a digital transformation, 42% percent of them had not mapped the customer journey but investing in digital channels anyway.

Digital Transformation Initiatives Ben Martin

In previous reports from Altimeter it showed the typically the CEO role was not leading the digital transformation projects. This report  dramatically shows a major shift in sponsorship. These projects are now shown to be driven by the

CMO, CEO and CIO (54%, 42% and 29% respectively)

Also included in their post, Altimeter asked the participants to position the most common challenges that exist for digital transformation initiatives.

Top Challenges for Digital Transformation Ben Martin

Go read the full post now, and download the report, happy reading

 

88% percent of surveyed organisations are undergoing a digital transformation TWEET THIS

Changing company culture is the number 1 challenge according to Altimeter TWEET THIS

15 Twitter Facts for 2014 You Need to Know Guest Post by Steven Hughes

The social media network that was never meant to be a social network, Twitter, celebrated its eighth birthday in March, 2014. The now microblogging giant has come a long way since co-founder Jack Dorsey’s first tweet, “just setting up my twttr” back on March 21, 2006.

It is now a household name, and the favorite network of celebrities and media outlets.

Twitter has become the fastest way to break news. We are seeing more television programs display their Twitter handles and relative hashtags. The power of Twitter was witnessed by millions when Ellen DeGeneres tweeted “the best photo ever” at this years Oscars that has garnered over 3.4 million retweets and counting.

Twitter went public in November 2013. The much ballyhooed IPO was a big hit as TWTR opened at $26.00 and closed at $44.90 in its first day of trading. Today Twitter trades at $44.60 despite a net loss of $34 million in its most recent quarterly report.

While Twitter has become an incredible brand, it must find a way to show profitability in the future. We don’t want the little blue bird to fly away.

15 Fast Twitter Facts

Here are some Twitter facts and figures that are worth a look.

1. A mind blowing 300 billion tweets have been sent since inception

2. Tweets with image links have 5 times the engagement rate

3. Over 20 million fake Twitter users

4. Over 241 million monthly active Twitter users

5. 184 million monthly active users using mobile

6. The cost of a 24 hour promoted trend runs about $200 thousand

7. China is the country with the most users with over 35 million

8. Katy Perry is the queen of Twitter over 51 million followers surpassing Justin

9, Number of employees at Twitter has increased to 2000+

10. 170 minutes – The average time per month spent by users on Twitter

11. 63% of brands have multiple Twitter accounts

12. YouTube is the most followed brand with over 40 million followers

13. Twitter has a market cap of about 27 billion

14. Average number of followers per twitter user is 208

15. Ellen’s photo of Hollywood stars at Oscars with an incredible 3.4 million retweets

Follow Steven Hughes on Twitter @sbhsbh

Director of Marketing http://dashburst.com