​Twitter Undergoes a Makeover

The website now has a new homepage to greet its users

Social networking service Twitter has just revamped its homepage in an attempt to attract more non-users to create an account.

Twitter has announced in an official blog post that their homepage was getting “refreshed,” implying that they wanted to make it more attractive so that it would convince people to sign up for a new account.

Given that Twitter has laid much emphasis on the fact that it became one of the most reliable real-time news search engines, and that it wants to add even more users to the hundreds of millions who already access its service every month, this change was no surprise.

Since the old homepage was rather scant in terms of design and even information, many people considered it was about time Twitter came up with an overhaul.

The simple background image that was urging users to log in has now turned into a more complex one, which is made up of several categories people can choose from.

The new homepage gives you a preview of how Twitter works

Based on what they are interested in, Twitter users can now click on a certain category and they will be taken to torrents of tweets related to that particular subject. This way, they can get a closer look at how things work and maybe they will be convinced that a Twitter account is something they absolutely need.

Or at least this is what Twitter had in mind when it rolled out the new feature, mainly based on the statistics showing that more than 125 million people visit the homepage every month without signing up for an account, Mashable reports.

This impressive number must have been the reason behind Twitter’s decision to take some measures and have some work done on its homepage in order to intrigue curious onlookers by adding some samples of tweets.

It has now added categories like Politics, Pop Artists or Cute Animals, with the sole purpose of convincing people that they should sing up in order to enjoy the real-time content.

It’s almost as if Twitter were giving them a taste of what they could experience if they decide to get started on the social network.

The homepage has been made available for US users only for the time being, but Twitter announced it would gradually roll it out in other countries as well.

Compliments to Softpedia for content

Category: Twitter

10 important changes you need to know about LinkedIn for 2015 by Greg Cooper

The LinkedIn development team have been busy. The last few months have seen many changes, big and small, to the world’s #1 business networking platform and the New Year will bring more. In this post I am going to highlight some of the ones I feel are most important for you to know about. You should be aware that because of the way that LinkedIn phases in updates gradually across its customer base it is likely that you will have some but not all of the changes mentioned below.

Why you may ask is it so important to keep up to date with changes to LinkedIn? Isn’t it at the end of the day just another business application like Word or Excel? Well no actually. LinkedIn is also the place where buyer and seller meet and build relationships. Studies consistently show that that the most successful sales people spend more time on LinkedIn than their less successful colleagues. Part of this time is spent making sure they keep abreast of changes because being fluent on LinkedIn gives you a competitive edge.

And so to the changes. Here in my opinion are some of the most important recent and planned changes you need to know about.

1. Revised pricing

LinkedIn recently revamped its pricing model, dumping the lower priced “Spotlight” and “Business” accounts and making “Business Plus” the entry level paid account. This represents a significant hike in pricing. Larger businesses and those selling high value products or services will still regard the paid account as good value however many small businesses are likely to balk at paying $49.95 per month.

If you are not sure if it is worth paying for a premium account LinkedIn has made it easy to upgrade, downgrade, or cancel anytime from your settings page. Here is acomparison of the different accounts. You can also try out any premium account for free for 30 days.

Here is an excellent article by Andy Brandt that reviews the recent price changes.

2. Profile Page – “View Page As” option

With the new profile page design you can “view page as” it will be seen by (a) your connections (b) by the public i.e.anyone. The latter is a stripped down version of your page which does not show blog posts, contact information, endorsements or recommendations, media files.

This is a useful reminder of the importance of reaching out to connect with your target audience so they have access to your profile page in its full glory!

Button allows you to see your profile as your connections or the public do

3. Permaedit Mode

Although the “edit profile” command remains at the moment in the drop down menu this is now redundant as scrolling over any section on the profile page will automatically turn on edit mode for that section – see below:

Scrolling over the profile page now instantly switches edit mode on

4. New look Homepage

LinkedIn have redesigned and simplified the homepage to become a personal dashboard.This is an update I don’t have at the time of writing. This is LinkedIn’s description of the main changes.

“At the very top of the homepage, your new dashboard gives you instant feedback on how you’re doing. See how many people have viewed you and understand how your status updates are performing. Click on either one to get deeper insights into what’s resonating with the connections you care about. Learn who found you – from that CEO to a long-lost friend – and how they found you, plus how you rank across your connections, within your company, and other LinkedIn members like you. Make quick edits to your profile – which help us surface better opportunities, news, and connection ideas for you – with a single click”.

There is also a new “Keep in touch box” at the top right of the page where you can share a comment, say congrats, or like an update.

Click here to read LinkedIn’s announcement about the redesigned homepage.

5. Redesigned recommendation feature

The recommendation feature is one of the longest established and most important LinkedIn features but until very recently had received little attention from the design team. I am glad to say the feature has now been completely updated, for example the rather bizarre option to send out up to 200 recommendations requests at once has been replaced by the option to send a maximum of three requests at one time.

6. Removal of group connection request

A couple of months ago LinkedIn quietly removed the ability to send connection invitations to people in a shared group. This was a very popular and useful feature. and many people are unhappy that this has disappeared. Being in the same group implies shared interests and would therefore seem a reasonable basis for connecting. If LinkedIn were concerned this feature was being abused it would have been simpler in my opinion to add an opt out in the settings menu.

7. New connection options

A change is coming to the standard connection request process from a member’s page. Currently clicking on the connect button on someone’s profile will bring up the dialogue box shown above. In future clicking on this button will automatically send a standard non-personalised connect request. In order to send a personalised request (recommended) it will be necessary to click on the drop down menu and select the customised request option.

I do not have this update yet.

8. How people found you

When you check who has viewed your profile LinkedIn now helpfully tells you how that person came to your profile e.g. from a group, the mobile app, the who viewed your profile page. Whilst this is not necessarily the most important recent change it does give useful feedback on which aspects of your LinkedIn activity are being effective in getting you noticed.

9. New Inmail policy

From January 2015 Inmails will work differently. Instead of receiving credits for Inmails that are not read the system will be turned on its head so in future you receive a credit for every response received (Reply or Not Interested) from a recipient within 90 days. If you don’t get a response within 90 days, however, the InMail credit will be lost.

The monthly Inmail allowance will also increase depending on your membership. For example the entry level Business Plus account will now receive 15 instead of 10 per month. Unused Inmails will continue to be valid for 90 days, after which they are deleted.

It is possible to purchase up to 10 additional Inmails.

Read the LinkedIn policy in full.

10. New LinkedIn search engine

Over the last 18 months LinkedIn has been developing and rolling out a new search engine code named “Galene”. This has largely replaced the original “Lucene” search engine which was no longer able to cope with the volume and rate of change of LinkedIn’s data.

The key benefits provided by the new search engine are:

  • Instant member search of whole LinkedIn database
  • Improved relevance as a result of a more sophisticated algorithm

This is a work in progress and some of the results that a LinkedIn search currently produces can be a bit puzzling with no obvious logic. However it does seem that some of the factors that will influence your ranking on a given search are location, social proximity (how closely connected you are to an individual), and keywords.

There are many more impenetrable criteria hidden in the bowels of the algorithm which we can only guess at, but as with Google search the best advice for users is to make sure you are posting good quality content that is relevant to your audience and you have written and optimised your profile with the customer in mind.

Stop press: LinkedIn have just announced that free account users will now be able to view full names and profiles for anyone in their extended network, this was previously only available to paid subscribers. At the same time LinkedIn are introducing a new restriction on the number of searches that free account users can make each month – this is know as the rather vaguely defined “commercial limit”.A progress bar will appear in your search results when 30% of your searches are left, and will continue to remind you in 5% increments. After you’ve reached the limit, you’ll continue to be able to search, but will see a limited number of results. Your free monthly usage will reset on the 1st of each calendar month.

You can read more here.

I’d love to hear what you think of these changes and any other changes which you feel will have a significant impact on the way you use LinkedIn.

If you have enjoyed this article please share it so other people can too.

_________________________________

Greg Cooper is a Marketing Coach and LinkedIn specialist and Google+ trainer based in Bristol, UK. He is a Fellow of the Institute of Direct Marketing. For over twenty years Greg ran an award winning direct marketing agency working with leading technology companies like IBM, SAP, and Siemens. Today he works with SMEs and Business Units of larger companies. He is an accredited coach on the Government sponsored Growth Accelerator Programme.

For more information about Greg’s Coaching and Training Services or to join the mailing list please click here.

Social Selling Trends for 2015 by Jeffrey Gitomer

Free Sales! Free Sales! Step Right Up and Get Your Free Sales!

What are your social goals this year?

No, not who are you taking to the dance on Saturday night. What are your intentions to create more online social involvement that leads to attraction, engagement and sales. Social sales. Oh, that.

UPDATE: Social sales and social selling is the new black.

SET YOUR SALES COMPASS ON “SOCIAL” AND THINK ABOUT THIS:
• What are your social value offerings?
• What are your social product offerings?
• What is attractive about your social offerings?
• Where is the perceived value in your social outreach?
• Where is the perceived value in your social offerings?

These are painful questions – but I’m just getting started.

My good friend, and IBM’s social evangelist, Sandy Carter, asked me to comment on what’s next in the world of social selling for 2015.

Here are the Social Media and Social Selling Trends for 2015:
 Social media and social selling are entering the next phase. It’s the “comfortable with” phase – big companies and previous naysayers in general are branching out and digging in. Everyone is realizing the unlimited power, and has some experience with the process and applications. Comfortable enough to BUY.
Social Selling Challenge: Are your customers and prospects buying from your online offerings?
• Will your social selling offers only bring sales? The discount offerings bring customers. The value offerings bring customers and PROFIT!
Social Selling Challenge: How much profit are your online sales bringing in?
• Every social media site is trying to do and be everything to everyone. Photos are now everywhere. Videos are now everywhere. The “likers” are now everywhere.
Social Selling Challenge: How current is your social presence? Are you gaining a following?
• Kids will continue to abandon Facebook for Instagram – 300,000 million Instagram users – and don’t be misled by the word “kid” – in 5 years they’re your new customer – and will probably be more social savvy than you are.
Social Selling Challenge: What are your kids doing? What are they buying?
• Smartphones will continue to be the social involvement device of choice.And the app will continue to dominate Internet use.
Social Selling Challenge: Do you have a social selling app? What’s your plan to get one or improve the one you have?
• “Social” involvement is no longer an option – it’s an imperative. You no longer have a choice – it’s all in or be left out.
Social Selling Challenge: Who is in charge of social sales and social selling in your company?
 Social selling is becoming more prevalent and more sophisticated.Analytics is the new black. Data-driven selling is the new norm.
Social Selling Challenge: do you know who your online customers are?
 App developers are thriving to capacity. That should tell you the story all by itself.
Social Selling Challenge: Partner with an app developer and make something happen.
• Purchases are the final frontier. The more people buy online, the more social interaction becomes and stays relevant. Ratings by customers will outweigh all other forms of advertisements.
Social Selling Challenge: What is your social selling volume? And what’s your plan to double it?

My business plan for 2015 has a heavy concentration on social selling. So much so that I am writing (like this), investing in infrastructure (website and apps), and intensifying my social presence with more value messages.

Oh, I am also learning. Social selling is more fluid than mercury. Changes occur by the hour. And game-changers appear daily. I study the marketplace and especially MY marketplace, daily.

Where is the attraction coming from and what’s happening once the attracted actually land someplace? Are they buying or are they flying (okay, clicking) away?

Social selling is on the rapid rise. And unless you’re Amazon or Apple, you’re way behind the eight ball in development and execution.

Hopefully your competition sucks worse than you do. And hopefully you’re doing something about it sooner than they do.

This article can be found in the Jeffrey Gitomer’s Little Pocket Reference

Jeffrey Gitomer

6 things I learned as a drummer in a marching band. Guest post by Rob Wilmot

When I was nine I joined a marching band. Because I was a strong lad they put me on the tenor drum – a sort of base drum but smaller and you bang it from above. I dressed in the uniform with all the braid, sash, tall hat and white gloves. We dedicated two nights a week to band practice and during summer weekends marched through the streets and performed set pieces on sports fields all around the country. We took it all very seriously. I learned a lot about how individuals come together to work as a team and here’s the six most important lessons my time in the ‘Carefree Jazz’ Marching Band taught me.

1) Preparation

I kept my uniform in pristine condition, including whitening my plimsolls until the gleamed and polishing every bit of the chrome on my drum until it glistened. Then there was the practice. We practiced until we could do it without thinking. We became a unit. I remember one of my proudest moments when staff sergeant Nixon from the airbase down the road shouted at me, ‘Wilmot, that’s the finest marching I’ve ever seen’. I liked the praise. Positive reinforcement sticks.

2) Commitment

Turning up on time and giving 100% to the job in hand: the fundamentals to success in anything that you put your mind and heart to.

3) Synchronicity

One of the core judging criteria during competitions was how well we all marched and played together. I learned how to march in formation, whist keeping the beat and twiddling my drumsticks in the air.

4) Individuality

During competitions, points were actually deducted if you simply copied the beat of the base drum. I learned the art of syncopation, and counterpoint, following the beat of the base drum, but adding my distinct individual contribution that made the whole sound richer. I developed some pretty fantastic drumstick twiddling action that got me noticed by the judges too!

5) Tenacity

We lost – a lot, but we were determined that we one day we would win the team category section and I stuck to my personal ambition of winning the individual tenor drum We learned from our mistakes, tightened up on the marching, and developed ever more original styling for our musical renditions. It took two years of hard work and ploughing on through the disappointments, but we eventually won the nationals and got through to the world championships.

6) Conflict resolution

The base drummer was taller and wider than me and didn’t like me at all. When I look back I think its because she thought I wanted her job. She sniped at me, and bitched about me behind my back. She even made me cry once (hey I was only nine remember), and this made me feel rubbish and doubt myself. So how did I handle this? Well, one hot summer Saturday afternoon we had just finished our signature marching of the field tune ‘Take Me Home Country Roads’ when our base drummer fainted, and I caught her. I could have let her drop, and when she came round, she knew this. We still rubbed each other up the wrong way after from time to time, but we got on a whole lot better after that.

Rob Wilmot

Find Rob on LinkedIn or Twitter

Category: Uncategorized

Twitter ROI is 965% higher than Adwords. Guest post by Ehsan K

All businesses around the world operate in different ways and have different objective but, they all have one very important goal in common;  ROI.

ROI is a question you hear everywhere and almost by everyone; but in different shape and form of course.

Businesses adopted almost every new technology and platform to ensure they are seen by their customers and prospects at all times. This is particularly true when it comes to social media. However one thing has remained vague since adoption of social media, in 2009, by businesses; and that is ROI!

According to Javier Burón, Founder and CEO of SocialBro, 88% of marketers want to know how to measure ROI of their social media activities. Javier presented an interesting slide in which he broke down different channels (most used by marketers for advertising); and Twitter clearly stands out!

SocialBro

As it is evident above, every channel is pushing ROI; and of course deployment of a specific channel would depend on type of business and target audience. Thus, it is critical for businesses and marketers to know their audience well before spending money on any channel; in particular on social media where everything is all about conversation and content.

Good social media content has to be a combination of relevancy, reach and quality. Needless to say, no-one can guarantee and even achieve ROI in social media unless they are relevant and meaningful to their audience; which begins with listening. This is possibly why Twitter is constantly improving its usability and accessibility; to be easier for people to use the channel.

According to some anecdotal research, well over 65% of Twitter users are more likely to buy from brands they follow. So you can guess what would be the case if brands don’t interact with their followers on Twitter and mobile has a major role in converting Twitter followers to actual business customers. Therefore having an attribution model in place is very important; something can substantially help measuring ROI.

Search Engine Watch

So, unlike many brands competing for more followers on Twitter or more likes on Facebook; numbers, including number of posts by brands, are to some large extent irrelevant to success in social media, proactive engagement and meaningful conversations are the way forward. So, don’t worry about ROI, just try to make sense; and remain transparent and authentic at all times. this way people trust you and happily spend their money with you; then ROI in social media will no longer be vague.

Follow Ehsan on Twitter

Why a social media will is a must for this digital age. Guest Post by Nam Nguyen

Social media is the social interaction among people in which they create, share or exchange information and ideas in virtual communities and networks.

According to theE-marketer report in 2013, the number of people around the world that used social networks increased from 1.47 billion in 2012 to 1.73 billion in 2013 and by 2017, the global social audience will be 2.55 billion.

Social media has become so big that one in four people belong to at least one social network such as Facebook, Google+, LinkedIn or Twitter. Social media platforms are connecting us like never before enabling us to stay in touch with family, friends and colleagues from around the world. Pictures, updates, conversations and tagged images from your network form nothing short of a vast memory bank for you and those around you.  Allowing you to document and life experiences and much more, or your family and friends decide to memorialise your account, those archives can be helpful.

These platforms are constantly evolving, providing value in a variety of ways to each and every one of us. It is vital though that you remember and treat your online presence as an asset, your asset.

Every time we use the internet, we create what is known as a digital footprint. This footprint, over the years becomes huge and important. It contains traces from our personal, professional and financial lives. As a result, our digital footprint becomes valuable – not only for us but for people around us as well. That is why it is important to think about – what will happen to this digital footprint when we pass away? How can we protect or transfer our digital legacy to right beneficiaries?

We collect various items as we grow at different stages of our lives.  It could a collection of stories, an archive of classic movies or a stack of letters but with the growing age of technology everything is different now. These used to be our physical assets but now it’s all digital.  As a result we have to make sure our digital assets are all protected in case something happens.

Social media has now become so big that even The Law society is now urging people to leave clear instructions about what should happen to their social media, computer games and other online accounts after their death.

Recently, Kings Court Trust highlighted the need for companies like Planned Departure. Planned Departure is an electronic vault which keeps all your digital assets such as social media accounts, emails and digital copies of other documents safe and secure. It also makes it possible for users to specify right beneficiaries for everything and releases information to right people at the right time. Have a look at this one minute video to understand how Planned Departure solves this important problem.

So to summarise, social media has become integral part of our digital life. Our social media accounts can be precious for our friends and family after we pass away. At the same time, if not planned properly, these accounts can be lost, locked or abused by identity thieves. So it is important for you to plan properly and protect these accounts by creating a social media will.

Find PlannedDepature on Twitter

 

 

Category: Social Media

How much faster did these media billionaires make their money

New versus Old Media Billionaires: Mark Zuckerberg versus Rupert Murdoch

We know that new media businesses are growing at a much faster pace than their old media counterparts. I thought it would be interesting to see just how this is affecting these wealthy businessmen in the media industry. How much faster did these new media billionaires make their money?

Check out the comparison on the infographic below.

Ben Martin Infographic New-vs-Old-Billionaires

Category: Uncategorized

The Most Important Digital Transformation Initiatives Ranked

Alitimeter lasted post it their report “the state of digital transformation for 2014” is a highly recommended read.

 

It was interesting to note that whilst 88% of organisations where undergoing a digital transformation, 42% percent of them had not mapped the customer journey but investing in digital channels anyway.

Digital Transformation Initiatives Ben Martin

In previous reports from Altimeter it showed the typically the CEO role was not leading the digital transformation projects. This report  dramatically shows a major shift in sponsorship. These projects are now shown to be driven by the

CMO, CEO and CIO (54%, 42% and 29% respectively)

Also included in their post, Altimeter asked the participants to position the most common challenges that exist for digital transformation initiatives.

Top Challenges for Digital Transformation Ben Martin

Go read the full post now, and download the report, happy reading

 

88% percent of surveyed organisations are undergoing a digital transformation TWEET THIS

Changing company culture is the number 1 challenge according to Altimeter TWEET THIS

Are You Smarketing or Smelling? Guest post by Gerry Moran

Great organizations’ sales and marketing teams converge to create a strategy, an approach, a culture called smarketing. The ones who do not do it so well are, well, are smelling.

And your Modern-Marketer customers don’t like smelling, This convergence is a natural evolution led by a better-informed and more-empowered customer.
Smarketing

Smarketing by Kenny Madden

Johann Wrede, a customer engagement specialist for SAP states, “Customers have less tolerance than ever for content-free interactions, and sellers are struggling to connect early enough in the buying journey to exert influence on the decision. To adapt, marketers and sellers need to assess and remix their skills, regardless of the organizational silo they happen to be in, rather than wait for organizational boundaries to change.” So, the customer and content is king.

Are you a smarketer or a smeller?
Why Smarketing Makes Sense

While there is no specific scorecard to discern the smarketers from the smellers, there is solid research to support the integration of sales and marketing strategy, content and activation makes sense.

Smarketing Drives Growth. Aberdeen research indicates companies who ‘get’ sales and marketing integration grow 20% faster than those who don’t. Smart marketers, right? No, smarketers!

Content Smarketing Generates Leads. HubSpot research suggests blogging companies generate 55% more leads than non-blogging companies.

Smarketing Gets Sales Reps Involved With The Buying Cycle Earlier. SiriusDecicions findings show 70% of the buying journey is completed before the buyer is recognized as a prospect and in the CRM ‘books’ by the selling organization.The key inference is that there is less chance to frame the sales opportunities and more chance to complete an RFP.

7 Guiding Principles For Smarketing Success

1. Move from silos to outcome-based activity. Day-to-day reality in many organizations manifests in managing daily call reports, creating marketing content for social media channels and communities, and closing sales for the quarter. Quarter after quarter this set of sales and marketing activities is a ‘wash, rinse, repeat’ cycle.” Rhonda Holloway, Founder and Senior Partner of Six20 Partners has a holistic solution to this chasm. Holloway states, “Sales and Marketing should be SMARKETING for the greater good, but the two roles are vastly different. Perhaps B2B companies should institute 3 month job rotations between Sales & Marketing. After the rotation, the salesperson should have a better understanding of how to partner with Marketing and better use the great content and Marketing should have a better understanding of the material that really makes a difference in the field. Both jobs are hard and I think the problem is we both think the other is easy – hence the chasm.”

2. Manage The Sales and Marketing Convergence. Corporate silos and fiefdoms (remember, the customers are in charge of the kingdom) need a strategic group or individual to bridge the gap and broker the convergence. This person is a Smarketing Director. Although I’ve not seen this official ‘Smarketing Director’ moniker, it is present in evolving smarketing organizations. They are the ones taking the leadership role by laying the foundation. They are bridging the gap between sales and marketing. Most start with a single project, like social selling awareness program or provide structured LinkedIn tune-ups to the sales and marketing departments.

3. A Sales, Marketing or Smarketing Playbook Drives Quicker Adoption. Sometimes the quickest way to drive adoption is to bake the ingredients into an established recipe, to make it new and improved! The fastest way to drive smarketing adoption is to co-opt native behavior and not to ask someone to do something completely different. Just integrate it into a smarketing play.

Smarketing 1 by Kenny Madden Are You Smarketing or Smelling?

4. Measure Smarketing Success To Monetize It. It is likely no smarketing KPIs exist for any organization. However, revenue, quota and efficiency are common KPIs. Getting out of bed isn’t a KPI either. However, you need to get out of bed and you need to use smarketing to reach revenue, quota and efficiency goals. Ultimately, success is measured and monetized by accelerated sales pipeline and fewer resources required to do the job. Heidi Schwande, Chief Digital Office For WSI World adds “Getting sales and marketing to see themselves as allies instead of rivals improves the company’s bottom line.”

5. Let Customers Guide You. Martin Weinberg, a Philadelphia-based digital leader states, “From the buyer’s perspective, it truly is one continuous journey, so this type of thinking is long overdue. Separately, it’s too easy for each department to generate activity instead of accomplishment by focusing on short-term metrics. One of the top benefits (of smarketing) would be an opportunity for more effective messaging by pre-handling real objections salespeople encounter within marketing communications. Now that most communication is digital, it’s more cost-effective than ever to take this approach, though the opportunity is often overlooked.” Kenny Madden, a Market Developer for Spiceworks, underlines the need for smarketing with the buyer, “You have to get through the 1st 50% of the sales cycle to get to the last 50%.” I’d call that “percentage smarketing!”

6. Content Marketing Strategy Is Key To Being A Smarketer. Marcy Hoffman, a Miam-based Independent Consultant who helps start-ups and small businesses who people start the process by looking for information often because they know their problem, but haven’t defined the solution; adding Knowledge/content at the beginning of the process helps identify the content creator as a leader in their industry which serves to reinforce the next stage.

7. Adapt and Adopt or Be Overlooked. Victor Clarke, principle for Clarke, Inc, a marketing services firm, states, “I have sold everything from Xerox copiers in the 80s to the first computers to be installed in the US House of Representatives and the US Senate in the 90s to marketing services currently. Sales has been turned upside down in the last 5 years with smarketing. SPIN selling is dead and sales folks either adapt or they are gone.” Mike Ausloos, Head of Business Development for Northern Concrete Construction stated “I don’t know how any system can be effective without operating with SMARKETING. Both are gathering market info & there needs to be collaboration to form the correct content, selling points, etc. seems to be missing a determiner before it.”Barbara Giamonco states in her book, The New Handshake: Sales Meets Social Media, “In the midst of this communication revolution sales must adopt a new approach that incorporates social media. When we overturn the old business practices, what emerges is something called “smarketing.” Sales and Marketing need to work in tandem, as Giamonco notes. However, some forced ‘hard wiring’ likely needs to happen for evolution to effectively occur.

Do you have a smarketing guiding principle or point to share? If so, please comment below. Or reach out to me directly at MarketingThink.com, LinkedIn, Twitter or Google+.

Combining sales and marketing to achieve company goals is key. If you do it right, then you are a smarketer. If you don’t do it right then you are a smeller. Which one are you? A smarketer, or a smeller?