Social business adoption is expected to increase to 57% by the year 2017. Companies will need to better incorporate social business processes into how they communicate, engage and interact with employees if they want to innovate more, grow more and be more successful overall.

How to build a Social Business

If you noticed, the ten steps listed above include many references to people and process, further emphasizing the significance of the employee experience. Your social business strategy will be only as good as how well engaged and connected your employees feel to the company.