Listen “sales”, – There is no such thing as Social Selling!

No doubt this statement will bring the wrath of those “social selling” experts who have arisen over the last few years.
Don’t get me wrong – there is an incredibly powerful and commercially viable way of selling by leveraging social platforms, so let me explain.

First, I have a problem with the phrase “social selling”, mostly because it gives the impression that if you jump onto a social media platform, you will immediately be able to sell something. You won’t, at least not straight away. Using social platforms and the best trading courses in London available at Axia Futures I moved from a day trader to a long term investor and builder of relationships. Yes you may be stumble upon an update that says ” I need to buy [your product], please contact me” but this is an exception and not the rule.

I also struggle with calling a sales person a “social seller”. Does this individual now only sell on social platforms, or more importantly are they a seller who not only utilises the traditional methods of selling but also blends in the benefits of using social tools to add tremendous value to those traditional face to face and telephone meetings?

Social selling does not work when detached from traditional sales methods. I want to share a strategy that will enhance those traditional methods and if done correctly may even negate the need for cold calling.

Now that I have sorted out the jargon lets look at how the commercially viable Social Sales teams do it. The rule is; create the social wrap.

Below is a suggested approach to blending your traditional methods of selling to enable or influence a purchase decision. Here are my five tips:

1: Build your brand.

2: Contribute to discussions.

3: Network

4: Provide relevance through thought leadership.

5: Practice the law of reciprocity, always.

Build your brand.

Building your brand is key and should be the foundation of any great sales person. You are researching your clients and gaining insights to their personality, interests and business synergies. It would be naive to think that your clients are not similarly checking you out. Right now the strongest platform to convey and market your expertise is LinkedIn, but that platform may not be the only one! Yes you are in marketing now, the marketing of your value and credibility.

Contribute to discussions

Participating in discussions is not just about listening to what your clients are saying or understanding what they are listening to. It is about adding your point of view to the conversation. Don’t sell your product; instead offer advice, strategies, coaching on things to consider, how to guides. Add value to a discussion, and in so doing become the authentic helper.

Network

Network and connect with people. Whether you met face to face or virtually, if you feel that reciprocal value can be achieved then invite them to be part of your network. Top tip; always personalise the invite, because not doing so shows a lack of professionalism and integrity.
Utilise your network. Earn social credit by connecting people to others that will add value and benefit them. By doing so you will increase your network in size.
Also use your network to influence, for instance Twitter is business networking on steroids. Surround your self with people you want to influence and provide them great content, relevance and value.

Provide relevance through thought leadership

You need to understand your network. Two important question you could ask yourself are: What types of information would they benefit from? Where and when are they seeking it? This will help you ascertain which platforms will benefit you the most. Consider blogging, as this will become a huge asset to your branding and thought leadership. As your network increases in size so will the diversity and quantity of your content.

Practice the law of reciprocity

Trading favours is a huge part of doing business in the social world. If you are already utilising your network and introducing people to others, you are already practicing this law. Read more at Wikipedia 

So those are my top five tips for creating a social wrap.
It is all about building a brand, sharing your expertise, offering your helpfulness and building relationships and influence that will enable you to sell more using social media.

Share your best practices and tips below on how you are using social tools to help sales. And don’t forget to practice the law of reciprocity now

LinkedIn – Harness the Power – Reap the Rewards

LinkedIn is great for Business, or I should say SMART Business & SMART Networking

I am NOT a LinkedIn expert, but I do know how to make it work for me. Do you?

We are both equal in exposure and linking possibilities yet 96.5% of my LinkedIn connections are the result of people wanting to connect with me.

I do not accept everyone. But I do click on everyone’s profile before connection. Many are impressive. Most are average or less. Some are down right bad.emptyshop

How’s yours? A good friend of mine, James Potter better know as the @thelinkedinman has a short quiz you can take in two minutes, I suggest you do. Here is the link.
How many connections do you have? How are you communicating with your connections? How are your connections helping your sales or your career?

Your LinkedIn profile is just one, but perhaps the most important, social presence you have. You control exactly what it is. When others search for you on Google, LinkedIn is one of the first links they click on. You have a one time chance to make a positive impact, both personally and for business.

The Good: When I realised the business significance of LinkedIn, I immediately sought professional help to help me with the keywords, layout, and what to include on my profile page. So should you.

It must be working. In the three years since, my network has grown substantially, people wanting to connect with me, be part of my network, be my customer. Huge opportunity. At an acquisition cost of ZERO.

The Reality: I receive requests to link and I also get messages. Some are very nice, some are self-serving, some are insincere, and some are stupid (very stupid). And ALL messages are a reflection of the person sending them. That would be you.

Here are some THINGS about LinkedIn to make you think, re-think, and act:

• Your picture is NOT an option. Show a professional, but approachable, image. Be proud of who you are.
• Have a LinkedIn profile that gives me insight, not just history. Not just what you’ve done, but also who you are. Your profile is your pathway to connection.
DANGER: DO NOT USE stock LinkedIn messages. It shows your laziness, lack of creativity, and overall lack of professionalism. Standard LinkedIn messages need to be replaced with your own. EVERY TIME.
• Tell me WHY I should connect. (Where’s the value? Its reciprocal you know)
• If you’re looking for leads, use the keyword feature (rather than the job title option) in the “advanced search” link to the right of the search box. It’s free, and you’ll find hundreds of people in your industry or in your backyard that you never knew existed.
• If you’re asking me (or people) to join your group, TELL ME WHY I SHOULD.
• Allocate 30-60 minutes a day to utilize this vital business social media asset.

LinkedIn is the business social media site of today AND tomorrow. Harness its power, do not abuse its options, and you will reap its rewards.

By the way, If you’re hoping for an endorsement or a recommendation on LinkedIn, or anywhere – EARN IT!

Do you have examples of good or bad messages, drop some examples below (delete names for courtesy!)