Why You Should Not Auto-Post Your Tweets to LinkedIn

When I am presenting to teams about the use of LinkedIn one question that always gets asked is “How do i sync my Twitter account with LinkedIn?”.  So I thought I would write a quick post.

If you are not familiar with this option on LinkedIn, it basically allows you to connect LinkedIn to your Twitter feed and then automatically post all of your tweets to LinkedIn as updates.

Here is what it looks like when you send a tweet to LinkedIn…

You’ll notice that next to the name it says “via Twitter”. If you scan through your updates, you will probably see quite a few of these auto-posted tweets.

Like many things in social media, there are no steadfast laws or rules about what you can and can’t do in situations like this, only opinions and best practices. That said, I personally don’t think people should auto-post tweets to LinkedIn and here are 3 reasons why:

Frequency
The number of times most people tweet on a daily basis are far greater the number of times most experts say you should post updates on LinkedIn. The recommended frequency for tweeting is about 5-10 times per day according to some experts, while many LinkedIn Gurus agree that you should post updates no more than 1-2 times per day.

If I wanted to sift through 1000s of tweets per day from my connections, I would follow them on Twitter and do it there. I want my LinkedIn update stream to be clean and uncluttered so I can interact with my connections on a more personal level, which is why I generally will hide updates from my LinkedIn connections if they are auto-posting more than a few tweets a day.

Etiquette
The etiquette and terminology on the two platforms are completely different. Many people on LinkedIn don’t know what a hashtag is or what RT means. They aren’t familiar with #followfriday or #musicmonday. They could be confused when they see me referred to as @social_ben instead of my full name.

Twitter has a language of its own and doesn’t always translate very well for non-twitter users, which make up a majority of LinkedIn’s demographic. Heck, I’ve been on Twitter for 3 years and I still don’t understand what some peoples’ tweets say.

Shareability
This is my #1 reason not to auto-post tweets to LinkedIn.

Why would I want to Favorite, Retweet or Reply to your LinkedIn update on Twitter? Many auto-tweets I see have good content, usually an article or quote that I WOULD like to share with my LinkedIn connections… but I can’t because they are tweets, not direct updates.

A Few Alternatives

It only takes a few extra seconds to jump on LinkedIn and post an update directly. I suggest you pick 1 or 2 of your best tweets each day, remove all the # and @ twitter references and update your LinkedIn profile like it was meant to be updated, directly from LinkedIn’s homepage.

You could also use a Social Media Management Tool like Hootsuite to send updates to both Twitter and LinkedIn at the same time. Just remember that your update is going to LinkedIn as well so try to limit the tweet-speak.

If you just can’t live without tweeting to LinkedIn, you could at least change your setting so that only tweets that include #in or #li will be shown in your LinkedIn updates. I’ll make it VERY easy for you to do this… just click here to go directly to your Twitter settings in LinkedIn and check the box that says “Share only tweets that contain #in (#li also works) in your LinkedIn status.”

Do you agree with me? Can you think of other reasons why you should not (or should) auto-post tweets to LinkedIn?

 

Social Networking for Sellers, A Point of View

Everyone is talking about being social, but what does that mean to you, a seller? How can it help you? Where do you start? These and many more questions are also being asked.

Lets cut to the chase, Social Media, Social Business, Social Networking, what ever you want to call it, put simply its just another form of communication. You have been doing it for years, its just the growth in technology has just made it easier to be louder and reach a wider audience.
Some of the benefits will include; efficiency, collaboration, identification and not least, trust.

BUT these benefits will not will not happen overnight, it is a journey you will have to undertake. Some will adopt to this new way of communicating quicker than others but make no mistake we all need to be on this road.

Why? Lets look at some reasons:

Having a digital presence is one of the best ways to be found, creating your personal brand that in turn will help you become eminent in your field of expertise.

A recent study has shown that the role of the buyer (seeker of information) has changed. No longer so they pick up the telephone to you (do they know you even) and ask “is this the right thing I need”. They are looking for this information online. Eighty five percent of the buying decision has already been made before you the sales person even get involved.

We Sell or Else (#wesoe), lets face it. If you can utilise another channel to assist in growing your business then its a no brainer.

If your still wondering can social technologies really help grow your business, there are a whole raft of success stories that can be found on online. Personally, I have seen and experienced $millions of generated business

Where do you start? Firstly understand the tools. Identify which platforms you customers are on and participate in. Places like LinkedIn, Twitter, FaceBook or Google+ for instance. Start with three or four and ensure that one of your choices includes blogging.

Whats on offer?
LinkedIn – For a seller this should be the most important place to start. The team will help shape your profile from a resume style to a value proposition to a client. Help you understand how to utilise your network and what additional applications will work best for you.
Twitter – Lets call this an information portal. Are you advising your network what we do, what you do, the latest news, information that grabs your attention. Let people follow you and manage your reputation.
Blogging – This in my humble opinion is going to be paramount to building your eminence, creating digital footprints that allows you to be found when someone searches for you. Now whilst the premise for these tools is business, I do advocate the creation of personality, so if you want to talk about something non business (yet professional) do so.

Thoughts for your next steps?
Find your focal team, the ones that are early adopters are normally the best, teach teachers spread the word or ground swell. Get to grips on what to measure.
Lastly if you need advice or tips on best practice drop me a line.

Why not share some of your thoughts and questions below..

Why Eminence Matters for Sellers

In this digital age sellers now have to take on an additional job role and become a marketeer. Creating a personal brand that raises your profile above the rest, sharing your expertise and knowledge as well as leveraging the online world to ensure that you become identified as the eminent leader in that field are all important.

So why does eminence matter?

You have called, written, called again – you believe that the potential customer should be interested in talking to you, but they never return your call. Why?
Understanding buyer behaviour is key; they have limited time and will have recognised sources of influence. It may be their boss, their colleagues or their peers – whoever it is; they are listening to them – not you.
To become heard you have to start seeing their position from their world. This was summed up by a CEO who said:
“I don’t have any time to listen to a sales pitch … but I have all day to talk to a peer I can bounce ideas off and get real insight from. If more salespeople made the type of call where I’d be willing to write a cheque for their time, they’d have a better chance of winning contracts. The product they’re selling is less important than knowing you’re in expert hands.”
The challenge you have is that the CEO doesn’t want to buy a product or service and probably isn’t the slightest bit interested that you have ten percent off today. Unless your story resonates with their challenge – then in most cases you are wasting your time.

Then we get to the second part of the challenge – why should they listen to you?

Influence through association

Perhaps the direct approach is not always the best. If we want to influence the CEO but they are not listening to us, then we need to work out WHO they do listen to. In such circumstances understanding their ‘web of influence’ may well give us a clue as to who we should use as a conduit for our message. Understanding where buyers get their influences from changes the communication process and the target audience. In your industry who are the influential bodies and why?
Perhaps the CEO is interested in thought leadership and would be interested in your companies position in a particular area. Create a web of influence and work out who you should be targeting and with what message.

Now we get to the nub of the issue.

If you are not known in your industry or product area then why should someone listen to you? You may well have the thought leadership, expertise and the skills BUT unless you are prepared to share those thoughts and become known for them, then nobody will be listening.

Being known for your skills and opinions is eminence and that is why eminence matters.

What are your thoughts?

Social Media has a Positive Impact on Sales

FACT: Social Media isn’t a fad its a REVOLUTION

This is the statement from the latest HubSpot report: 120 Awesome Marketing Stats, Charts and Graphs. The below is my take out from the report on Social media and its influence on sales. We are all in business? We sell or else #WESOE

63% of companies using social media say it has increased marketing effectiveness—among other benefits.

  • Increasing effectiveness of marketing
  • Increasing customer satisfaction
  • Reducing marketing costs
  • Reducing support costs
  • Reducing time to market for products/services
  • Increasing product/service innovation
  • Increasing revenue

More than 1/3 of companies say social media helps them get found online.

61% of marketers use social media to increase lead generation

The reason why you need a company profile on LinkedIn:

BOTTOM LINE : It’s time to go social.

What are your thoughts?

Which Social Network Should You Use — and When? [INFOGRAPHIC]

With such a varied choice of social media platforms to choose from, its sometimes difficult to know where to make the most of social media. It’s more complicated than just posting status updates at random and seeing what sticks.

When is Facebook most effective? When are you better off using Twitter, or LinkedIn? And what exactly is Google+ good for, anyway?

The business consultant network Zintro recently pulled research from more than a dozen sources including Mashable, Facebook, Twitter, LinkedIn, Google and Quantcast to put together this nifty infographic, which will help you develop your social strategy. Check it out below for the full report.

Do you use different social networks for different purposes? Let us know in the comments.

Generating Leads on LinkedIn

LinkedIn to many is seen as a recruitment portal. The place to be to get headhunted into that dream job. I have yet to be blessed with that experience.

To me, LinkedIn was kind of … well, boring. If Facebook is the street party, LinkedIn is a stuffy reception with piped-in music at one of those soulless function facilities.

Does that sound harsh? For sure. If your thinking the same, let me tell you, you couldn’t be more wrong.

While the early adopters flock to Google+ and our kids and moms become power-users on Facebook, LinkedIn is where business gets done. Execs from all Fortune 500 companies are there, and 59 percent of those active on social networking sites sites say LinkedIn is their platform of choice over Facebook or Twitter, up from 41 percent who called LinkedIn their most important social account a year earlier, according to a June report by Performics and ROI Research.

LinkedIn

LinkedIn, it turns out, is a happening place. As of this spring, it has more than 150 million members in more than 200 countries, on all seven continents. LinkedIn adds around 10 new members every 5 seconds.

All of this adds up to making LinkedIn the dark horse in social networking. Or the “unsung hero” of the social platforms.

There will –as suspected– an awful lot of job searching going on at LinkedIn. But there’s much more going on over there, too. I have seen that top-level executives and entry-level workers use LinkedIn differently: Younger members use the site mostly to post résumés and network for jobs, while more experienced professionals use it to demonstrate thought leadership and expertise, promote their businesses, conduct market research and–perhaps most important–win new business.

So how might companies use it to win new business, specifically?

  • Target searches for keywords you’ve identified as central to your business. Target specific roles ie: “Director of Technology” specific post codes and company names to identify key contacts to call, e-mail, InMail (send a message via LinkedIn’s internal messaging system) or forward a hard copy information.
  • Track who is looking at your profile and your staff’s profiles. Understand what searches you are appearing in and perhaps strengthen your profile to appear in more. Reach out to those who stopped by “how can I help”.
  • Research, or as I call it “social sleuthing’ others call it stalking, but there is a law against that now!
  • Set up a company page. Setting up your business as a “company” on LinkedIn can if you do it right, generate a bunch of leads, as well as it give you an opportunity to have a presence on LinkedIn beyond a personal profile to ratchet up your company’s charisma. I like the way you can embed banner images and videos in your company page, as well as feed your blog posts and tweets. You can also feature your products on your page and seek recommendations for them. That’s a kind of social proof that only enhances your credibility.
  • Discern patterns. Notice who’s connected in your industry. Noting that an individual is suddenly connected to several execs at a single company may indicate that the company is open to dialogue. “Which suggests to me that I might want to get my brand (me) in front of them”.
  • Participate in LinkedIn groups catering to your target market in order to engage in conversations with the right people. Seek out groups with lots of activity rather than simply lots of members. (You’ll have to join them to get a sense of the activity.) Monitor each group’s discussion posts and respond thoughtfully with content rather than a pitch. The goal is to engage rather than sell outright.

Does all of this work? Yes, although it takes some focused effort, but its worth it. If you are interested in hearing more about the success myself and colleagues are having please drop me a line or tweet with a #wesoe (we sell or else)

Using LinkedIn for Business

The question I ask many sellers is, do you research your client before making contact? Most of the time they do: “I like to understand where they have worked before, what groups they are interested in, and sometimes it gives me an insight into their interests outside of work. Which is great to sometimes break the ice with.

Then I ask, do you think your clients do the same to you? If you think they don’t, you are very much mistaken.

When was the last time you looked at your profile? Is it looking tired and frayed at the edges?

Is you headline title one of  acronyms that needs a cypher to decode?

Could a potential client understand how you can add value to his or her company?

So first, before you start building your valued network, and requesting your clients to connect with you, let’s consider your personal brand, LinkedIn is your chance to demonstrate the value you can offer.

Let’s start with your photo. Do you use the same image across all your networks? Keep it professional and consistent; it’s always beneficial to know that the same person I was speaking to on one site is the same person I am speaking to on another. A huge eighty percent of professionals have indicated they would not generally connect to someone with no photo. We like to know whom we are talking to.

Next, is your professional headline. By default, LinkedIn populates this with your job tile. Take mine several years ago “ICR LSE at IBM” – I can’t imagine why clients had no idea what I did. So take advantage of the 160 characters available and answer the question “What do you do?”

As a result of doing these tasks, you can now address what I believe, are four important things. As a result of a search on LinkedIn, a potential client is presented with only four answers: your name, your headline tag, and how many connections and how many recommendations you have.

Are you going to stand shoulders above the rest?  Would you click on you?

So now they have clicked on your name and are now staring at your profile. Have you written a summary using all 2000 characters available? It is not important to do so,  but why waste? Aim to make your profile an interesting read – long enough to cover the essentials but short enough to still be interesting. Never start it with “In my role as” or “I’m here to make money.”

Why are you here on LinkedIn? Take a moment to summarize from your work experience – what value have you brought to other clients?  What results did you get? How can you provide value to your next client?

The summary is also subject to search engine optimization (SEO) and is used by the likes of Google and others. So, consider using key words that reflect the industry and skill set you have. Same goes for specialties.

You’re almost there. Under your work experiences, make sure that you have highlighted your one to three accomplishments within each role. Clients like to see progression; it provides them with credibility and helps reduce the trust gap.

Now you’re ready to start approaching new prospects, and they will be willing to connect with you because now they can clearly see the value you could potentially bring to them.

Next question: If, every Friday, I supplied you details about your customer, such as who has been promoted, and who are new joiners and even leavers, would you find that of value? Of course you would.

Follow the companies you are aligned to or are of interest to you. LinkedIn will then send you this information. What better way to introduce yourself by saying congratulations on your new job, promotion, and such.

The people who have left, in my opinion, are the most valuable. Ask them for help – as a species we are geared to do so. For example, “I’m trying to get through to xxx, can you help me?”

If you don’t have companies, you can take advantage of the superb search function for lines of business. You can use Boolean search strings within LinkedIn. For example “Chief Information Officer” OR cio will search for the exact phrase in quotation marks (” “) and also the word CIO. You can search in a geographic area using a postal code and you can save this search. Guess what? Every time a new CIO appears in this area you will receive a notification.

Last but not least, keep your network updated with what you and your company are doing. Don’t send too many marketing type messages; try to keep them of value and informative. It will bring great results.
With a bit of polishing your profile can be rich and demonstrate the value on offer to a potential client
Category: LinkedIn, Social Media | Comments Off on Using LinkedIn for Business

6 Steps to a More Marketable LinkedIn Profile

Overall, LinkedIn is the best social media platform for entrepreneurs, business owners, and professionals. Unfortunately, your LinkedIn profile may not be helping you to create those connections.

So let’s tune yours up with six simple steps:

Step 1. Revisit your goals. At its most basic level LinkedIn is about marketing: marketing your company or marketing yourself. But that focus probably got lost as you worked through the mechanics of completing your profile, and what started as a marketing effort turned into a resume completion task. Who you are isn’t as important as what you hope to accomplish, so think about your goals and convert your goals into keywords, because keywords are how people find you on LinkedIn.

But don’t just whip out the Google AdWords Keyword Tool and identify popular keywords. It’s useful but everyone uses it—and that means, for example, that every Web designer has shoehorned six- and seven-digit searches-per-month keywords like “build a website,” “website templates,” “designing a website,” and “webmaster” into their profile. It’s hard to stand out when you’re one of millions.

Go a step further and think about words that have meaning in your industry. Some are process-related; others are terms only used in your field; others might be names of equipment, products, software, or companies.

Use a keyword tool to find general terms that could attract a broader audience, and then dig deeper to target your niche by identifying keywords industry insiders might search for.

Then sense-check your keywords against your goals. If you’re a Web designer but you don’t provide training, the 7 million monthly Google searches for  “how to Web design” don’t matter.

Step 2. Layer in your keywords. The headline is a key factor in search results, so pick your most important keyword and make sure it appears in your headline. “Most important” doesn’t mean most searched, though; if you provide services to a highly targeted market the keyword in your headline should reflect that niche. Then work through the rest of your profile and replace some of the vague descriptions of skills, experience, and educational background with keywords. Your profile isn’t a term paper so don’t worry about a little repetition. A LinkedIn search scans for keywords, and once on the page, so do people.

Step 3. Strip out the clutter. If you’re the average person you changed jobs six or eight times before you reached age 30. That experience is only relevant when it relates to your current goals. Sift through your profile and weed out or streamline everything that doesn’t support your business or professional goals. If you’re currently a Web designer but were an accountant in a previous life, a comprehensive listing of your accounting background is distracting. Keep previous jobs in your work history, but limit each to job title, company, and a brief description of duties.

Step 4. Reintroduce your personality. Focusing on keywords and eliminating clutter is important, but in the process your individuality probably got lost. Now you can put it back and add a little enthusiasm and flair. Describing yourself as, “A process improvement consultant with a Six Sigma black belt,” is specific and targeted but also says nothing about you as a person—and doesn’t make me think, “Hey, she would be great to work with.”

Share why you love what you do in your profile. Share what you hope to accomplish. Describe companies you worked for or projects you completed. Share your best or worst experience. Keep your keywords in place, leave out what doesn’t support your goals, and then be yourself.

Keywords are important but are primarily just a way to help potential clients find you. No one hires keywords; they hire people.

Step 5. Take a hard look at your profile photo. Say someone follows you on Twitter. What’s the first thing you do? Check out their photo.

A photo is a little like a logo: On its own an awesome photo won’t win business, but a bad photo can definitely lose business.

Take a look at your current photo. Does it reflect who you are as a professional or does it reflect a hobby or outside interest? Does it look like a real estate agent’s headshot? A good photo flatters but doesn’t mislead. Eventually you’ll meet some of your customers in person and the inevitable disconnect between Photoshop and life will be jarring.

The goal is for your photo to reflect how you will look when you meet a customer, not how you looked at that killer party in Key West four years ago. The best profile photo isn’t necessarily your favorite photo. The best photo strikes a balance between professionalism and approachability, making you look good but also real.

Step 6. Get recommendations. Most of us can’t resist reading testimonials, even when we know those testimonials were probably solicited. Recommendations add color and depth to a LinkedIn profile, fleshing it out while avoiding any, “Oh jeez will this guy ever shut up about himself?” reactions. So ask for recommendations, and offer to provide recommendations before you’re asked.

The best way to build great connections is to always be the one who gives first.

Written by:

Jeff Haden learned much of what he knows about business and technology as he worked his way up in the manufacturing industry. Everything else he picks up from ghostwriting books for some of the smartest leaders he knows in business. @jeff_haden