We go out….we get better

A great friend of mine @inter_vivos said this to me today.

There is a Bible verse that says, “If anyone will not welcome you or listen to your words, shake the dust off your feet when you leave that home or town. If you allow it to build up too much, it will slow you down.”

I meet nay-sayers on a regular basis. I believe what I’m telling them will help them, but if they don’t, I can only try to improve my message and not let them discourage me.

This mentality should be adopted by all “We go out….we get better”

Category: Other Stuff

Ten Helpful Points in Using Twitter for Business

I came across these great points in a recent article from inBlurbs.com. Take a look as the infographic they have is very good, demonstrating the impact social media is having on business’s.

As the use of social networking tools rocket you are missing a huge trick if you are not already engaging with your clients in this space.

Take a look at these steps to consider, what else would you add?

  • 1st Register with Twitter and complete your profile and customize it.
  • 2nd Start to observe the conversation related to your industry. To do this you should download and install HootSuite or  TweetDeck. Set your brand name and look if it is mentioned. If mentioned, respond in real time if necessary.
  • 3rd Go to Google Alerts and set Alerts for your name, your company brand, your products, your best customers and your top ten competitors. These alert will be delivered directly to you email box as news appear. This keeps you updated and by the way you monitor your brand name mentions, which offer you the opportunity to respond in real time if necessary.
  • 4th Lookout for your competition and invite their followers to your Twitter.
  • 5th Connect with your audience on Twitter and start the conversation.
  • 6th Share interesting and helpful content. Not only yours but other content from other sources as well.
  • 7th When you publish your own content include a call to action which directs your reader to dedicated landing pages.
  • 8th Do Twitter exclusive specific promotions for your Twitter followers. Direct them to landing pages for lead generation.
  • 9th Promote your Press Release on Twitter. To learn how take a look at HubSpot how they have published a PR on Twitter with its 140 characters.
  • 10th Incorporate effective landing page for lead generation. This will ensure a steady flow of fresh business leads for your sales team.

Incorporate the above for your Twitter marketing, test, measure and refine and then test, measure and refine. Repeat

 

Full article here

Capitalising on the Crowd – Collective Intelligence

Social technologies are increasing the ability of companies to tap into the distributed knowledge and expertise of individuals located inside and outside the formal boundaries of the enterprise. Applying this knowledge can deliver tangible benefits in developing new products and services, sharing best practices,
distributing work in new, innovative ways and predicting future events. In a recent study by IBM, Collective Intelligence, they highlight a number of approaches for applying Collective Intelligence, how organizations can determine and select the appropriate audiences for these efforts, and how they can address the common risks and challenges of this emerging capability.

We live in an increasingly social world, where advancements in technology are changing how we buy, how we work and how we connect with others. Expanding and overlapping social networks are enabling individuals to express opinions, share expertise with a greater audience and shape decision-making processes on a global scale. Can an organization that chooses to ignore the insights of employees, customers and business partners expect to thrive?

1. Collective Intelligence can enhance business outcomes by improving how organizations access the untapped knowledge and experience of their networks to:
• Discover and share new ideas
• Augment skills and distribute workload
• Improve forecasting effectiveness.
2. Central to the success of Collective Intelligence initiatives is the ability to target and motivate the right participants, considering the need for:
• Knowledge – contextual awareness of the problem to be solved
• Diversity – sufficient breadth of experience to bring a range of
perspectives and views
• Disruption – willingness to challenge current thinking.
3. Key study findings indicate that successful Collective Intelligence efforts need to:
• Address sources of resistance, including operational challenges, conflict with existing charters, perceived loss of control, and shifting roles and responsibilities
• Integrate Collective Intelligence into the work environment, both technologically, and culturally
• Act on what is discovered, communicating value and outcomes to both the organization and the individual.

Collective Intelligence is a powerful resource for creating top-line growth, driving efficiency, improving quality and excellence, and building a better employee climate. Organizations considering adding Collective Intelligence as a business capability need to ask themselves the following questions:
• What are our strategic business objectives, and what types of insight can help us compete or differentiate ourselves in the market?
• Considering the audiences we may want to involve in a Collective Intelligence project, how can we motivate them to share their insights with the organization?
• How do we capture knowledge and connect individuals in new and cost-effective ways?
• What technology tools do we need to support this capability, and who is best positioned to help us take advantage of these tools?

Regardless of the approach taken to infusing Collective Intelligence into the fabric of an organization, it represents a new approach and opportunity for companies to create value using the experiences and insights of vast numbers of people around the world.

For the full report please Click Here

Time to amend your will to include social media!

With the amount of data being gathered about you by the likes of Facebook, Google and others. Just what happens when you leave this plain of existance?

Should we now consider adding clauses to our wills for such an eventuality, what are your thoughts?

 

Category: Social Media

All It Takes Is 90 Seconds….

…. for an interviewer to make an overall assesment of you.

Thats the statement below from this great infographic. I would argue that it is even less if they use Google!

There are some awesome questions here, but what bizzare questions have you been asked in an interview?

Anatomy of a job interview

Category: Careers, Other Stuff

Generating Leads on LinkedIn

LinkedIn to many is seen as a recruitment portal. The place to be to get headhunted into that dream job. I have yet to be blessed with that experience.

To me, LinkedIn was kind of … well, boring. If Facebook is the street party, LinkedIn is a stuffy reception with piped-in music at one of those soulless function facilities.

Does that sound harsh? For sure. If your thinking the same, let me tell you, you couldn’t be more wrong.

While the early adopters flock to Google+ and our kids and moms become power-users on Facebook, LinkedIn is where business gets done. Execs from all Fortune 500 companies are there, and 59 percent of those active on social networking sites sites say LinkedIn is their platform of choice over Facebook or Twitter, up from 41 percent who called LinkedIn their most important social account a year earlier, according to a June report by Performics and ROI Research.

LinkedIn

LinkedIn, it turns out, is a happening place. As of this spring, it has more than 150 million members in more than 200 countries, on all seven continents. LinkedIn adds around 10 new members every 5 seconds.

All of this adds up to making LinkedIn the dark horse in social networking. Or the “unsung hero” of the social platforms.

There will –as suspected– an awful lot of job searching going on at LinkedIn. But there’s much more going on over there, too. I have seen that top-level executives and entry-level workers use LinkedIn differently: Younger members use the site mostly to post résumés and network for jobs, while more experienced professionals use it to demonstrate thought leadership and expertise, promote their businesses, conduct market research and–perhaps most important–win new business.

So how might companies use it to win new business, specifically?

  • Target searches for keywords you’ve identified as central to your business. Target specific roles ie: “Director of Technology” specific post codes and company names to identify key contacts to call, e-mail, InMail (send a message via LinkedIn’s internal messaging system) or forward a hard copy information.
  • Track who is looking at your profile and your staff’s profiles. Understand what searches you are appearing in and perhaps strengthen your profile to appear in more. Reach out to those who stopped by “how can I help”.
  • Research, or as I call it “social sleuthing’ others call it stalking, but there is a law against that now!
  • Set up a company page. Setting up your business as a “company” on LinkedIn can if you do it right, generate a bunch of leads, as well as it give you an opportunity to have a presence on LinkedIn beyond a personal profile to ratchet up your company’s charisma. I like the way you can embed banner images and videos in your company page, as well as feed your blog posts and tweets. You can also feature your products on your page and seek recommendations for them. That’s a kind of social proof that only enhances your credibility.
  • Discern patterns. Notice who’s connected in your industry. Noting that an individual is suddenly connected to several execs at a single company may indicate that the company is open to dialogue. “Which suggests to me that I might want to get my brand (me) in front of them”.
  • Participate in LinkedIn groups catering to your target market in order to engage in conversations with the right people. Seek out groups with lots of activity rather than simply lots of members. (You’ll have to join them to get a sense of the activity.) Monitor each group’s discussion posts and respond thoughtfully with content rather than a pitch. The goal is to engage rather than sell outright.

Does all of this work? Yes, although it takes some focused effort, but its worth it. If you are interested in hearing more about the success myself and colleagues are having please drop me a line or tweet with a #wesoe (we sell or else)

The Power of Social Good

The below video and story is why I love social media. Maybe it’s the dad in me, but this video really put a huge smile on my face and I hope it does the same for you. Cain’s Arcade is closing in on 100,000 Facebook Likes and you can like it here: Caine’s Arcade Facebook Page

Category: Social Media

The happy secret to better work

Shawn Achor: The happy secret to better work

I was past this link today about happiness, as usual thought I’d watch this later (yeah sure). As it happens I took ten miuntes to sit and listen I am glad I did.

I hope you laugh and contemplate as much as I have.

Category: Other Stuff

Get Social to Get Selling

We are all in business to sell something, whether its a service or a product.

Lets look at the anatomy of a salesperson:

But buying is different and this changes everything!

Customers have too much information, but not enough fact to act upon.
These days Clients have more choice than ever before, with information available through varied and diverse channels. Buyers are no longer relying on the sales person for information. Instead 70 percent are looking for  information online before making a decision or purchase.

A recent study  “The Future of Selling” from Ogilvy, says that although sales people agree with the above, they feel that the customer is not getting the right kind of information about your products and services.

This new way of gathering information is affecting the seller in a huge way. In Ogilvy’s study, nearly 50 percent of sellers (1100 interviewed) agreed that social media helps them sell. The biggest influence was seen in China at 73 percent, Brazil 65 percent UK 33 percent and USA 27 percent.

Also the platforms used, vary from country to country:

Top performing sales people are adopting social media technologies to drive their success in sales. Using these tools they can help with personal branding, demonstrate their value faster, reduce the “time to trust” factor and best of all help (unconditionally).

It is also worth noting that sales organisations recognise that the buying process is changing faster than their organisations are responding, with many companies blocking employees from using social media. When companies do allow use, there is lack of education about how to use with many employees wishing their companies would offer more help.

Change or else.
The world is changing at an astonishing rate and as such the role of a salesperson will be completely different in five years. The link between the Marketing Department and Sales Department is becoming inextricable. Individuals, regardless of role i.e. sales, technical or operations are also becoming marketers of their personal branding. Peoples skills and expertise will be easier to locate at the touch of a button.
Questions to ask now are: “If your client is researching, are you easy to find?” “Do you provide information that will assist them and that will provide value?”
We all have information that someone is looking for, whether its in your head, on your hard drive or in your email. Get it out there, put it on YouTube, write a blog, use Twitter or collaborate from within your company, engage in conversations, be helpful, try to solve problems versus just selling your solution.

Another question to ask yourself is: Does your boss know your skills?

Things to do right now:
Check “your” brand, Google yourself.
Create content to fall in the path of the digital buyer.
Get marketing and sales on the same page.
Build your network with people you know well and others who you don’t know that well but essentially build your network.
Get social.

Image credit: Use by country, Ogilvy

If you would like any advice please feel free to contact me.

Category: Social Media